Contact Melanie

Our giclee prints are produced with an archival print process on fine art paper. Each print has a 1/8 inch wide white internal border to reveal the maximum amount of print surface after matting with a stock mat and a 1/2 inch wide external border. The copyright watermarks seen on this website will not appear on your prints however, all artwork is copyrighted and may not be used or reproduced without permission of the artist, Melanie Pruitt.

• Giclee (zhe-clay) is a high quality art reproduction known for longevity.

First, visit MelaniePruittArt.com to see if the size you desire is listed. If not, feel free to use the contact form on MelaniePruittArt.com to inquire about a special request.

Shipping for all orders is free. Gifts and prints are produced on island and ship from our studio in Hawaii.

We are currently shipping only to U.S. addresses.

We will process your order as quickly as possible (usually within one day). Shipping within Hawaii usually takes 3-5 days, and too Mainland 5-8 days. You will receive a shipping notice and tracking number by email.  

Yes, though only until your order goes into production. This is usually within 1 to 24 hours of your order submission so use the contact form above as quickly as possible to inquire whether cancelation is still possible.

If your package arrives with shipping damage please use the contact form above to inform us within 5 days of delivery. We will have you email us pictures of the damage and send you a new, no-cost replacement ASAP. We may, at our discretion, request that you return the damaged item(s) to our studio in Hawaii in the original packaging at our expense.

We are very confident you will enjoy the art you receive! However, if you are disappointed in what you receive we will work with you to exchange your item(s) on a once-per-transaction basis. Note: we do not offer refunds for customer preferences (for damage or print quality issues, see above). Exchanges must be for items of equal or greater value with customer paying for any difference. Here are a few policies regarding the exchange process:

• You must contact us within 5 days of delivery of your order.
• Do not return an item without contacting us with your concerns first. Once we agree on the items to be exchanged we will send return shipping information.
• The customer will pay return shipping costs and the item(s) must be returned in original condition with original packing materials and a shipping tracking number which should also be emailed to us.
• Once we receive the the return package, we will promptly begin processing your newly selected item.